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FAQ:

Based on the above letter from the Drug Enforcement Administration (DEA) dated January 6th, 2022, Cannabis Sativa L. seeds, tissue culture, and other genetic materials with a delta-9 tetrahydrocannabinol (THC) concentration of 0.3% or less on a dry weight basis are defined as “hemp” and are not controlled under the Controlled Substances Act (CSA). 

 

The information provided here is based on current interpretations of the law and is for informational purposes only. It does not constitute legal advice. We recommend consulting with legal counsel for any questions or concerns regarding the legal status of specific cannabis products in your jurisdiction.

Which payment options are available?

We offer a range of payment methods to ensure a smooth and easy shopping process. At present, we accept leading credit and debit cards such as Visa, Mastercard, and American Express. For any inquiries about payment methods, kindly reach out to our support team for more information.

When can I expect my package to be delivered?

Delivery duration is influenced by various elements, such as your destination and the shipping option selected during checkout. Generally, we dispatch our clones within one to two business days, with an expected arrival time of 3-7 business days based on your location. It’s important to understand that, despite our efforts for timely delivery, external factors can sometimes impact the delivery timeframe.

What happens if my ordered item isn't available?

Occasionally, an item you’ve purchased might be unavailable. Should this occur, we’ll promptly inform you to discuss alternatives. You might be presented with a comparable product as a substitute, or we can process a refund for the unavailable item. We regret any disruptions this might cause and aim to make your shopping journey smooth. For inquiries or clarity regarding product availability, our customer service is here to help.

What do I do if my item is wrong or has damages?

Should you receive an item that’s not as described or has been damaged, reach out to our customer support immediately at [email protected]. We’re committed to resolving any issues promptly. We might either refund you or send a replacement, based on the circumstance. To expedite the process, please share your order number and detail the issue you’ve encountered. Our aim is to ensure your satisfaction with every purchase.

IS THE SHIPPING DISCREET?

Absolutely, all our shipments are discreetly packaged. We prioritize your privacy, using non-descriptive packaging to ensure confidentiality. Recognizing the significance of discretion, we are diligent in ensuring that each order is securely and subtly delivered.

Disclaimer

     LA Clone Company is the exclusive provider of our proprietary Clone Collection. Our hemp clones are specially cultivated to contain less than 0.3% Delta 9 THC, making them fully compliant with Federal Laws.

     Please note that our clones are intended solely for novelty, souvenir, and preservation purposes. We strictly prohibit the cultivation of our clones in locations or countries where such practices are illegal. LA Clone Company will not be held responsible for any use of our clones that does not comply with local, state, and federal laws and regulations.

     Some jurisdictions may require individuals or companies to obtain the necessary licenses for purchasing or possessing hemp clones. By making a purchase from LA Clone Company, you are confirming that you are legally permitted and, if applicable, duly licensed to possess hemp clones in your jurisdiction.

     Be aware that the cultivation of hemp clones is subject to varying regulations and may be restricted or illegal in certain countries, states, or local jurisdictions. It is your responsibility to be fully informed about the hemp laws applicable to your jurisdiction. By purchasing hemp clones from LA Clone Company, you are assuming all liability related to the possession or cultivation of hemp in your jurisdiction. LA Clone Company does not guarantee or warrant the legality of hemp cultivation in your location.

     The information provided on our website is for informational and educational purposes only and should not be construed as legal advice. While we strive to keep our information as current as possible, laws, especially state laws, can change rapidly. We recommend that you conduct thorough research and consult with a legal professional to ensure compliance with all applicable laws in your jurisdiction.

     Our website is designed to offer educational and scientific insights and is not meant to encourage or support the cultivation or use of illegal or controlled substances.

     The import, stock, and supply of hemp clones are not regulated by the 1961 Single Convention on Narcotics. However, some countries have enacted laws prohibiting the import of hemp clones or have established stringent rules governing their use. We encourage you to perform due diligence regarding the current legal status of hemp clones in your country before making a purchase. Our clones are available exclusively for legal trading and use, to preserve the plant species.

     It is important to note that the responsibility for the actions of those who purchase our clones lies solely with the individuals themselves. This includes distributors, retailers, their customers, and our customers. LA Clone Company will not be held responsible in this regard. We do not sell or distribute our clones to countries where the possession and trade of hemp clones are illegal. Furthermore, we have never authorized any third party to distribute our clones to or within such countries. LA Clone Company sells hemp clones to customers under the explicit condition that they adhere to all applicable laws.

     Please be aware that LA Clone Company does not accept any product liability.

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